Our Return Policy

We want you to love our Products!   If at any time you're not completely satisfied with the quality or scent of our products,  please contact us within 3 days of receiving your item to initiate a return or exchange. 

Please note that refunds/exchanges will only be given for products that are returned in ‘unused’ condition.  Upon your product(s) return, we will issue you a refund minus the cost of shipping.

You are responsible for covering the shipping costs for returning your product(s). We do not cover/reimburse for shipping costs for returns/exchanges.

In addition, you are responsible for any reshipping costs & fees associated with orders, domestic or international, that are returned to us for either having an insufficient address, wrong address, unclaimed, etc.

Fantasy Candle Inspiration is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims with the postal carrier. Fantasy Candle Inspiration is not responsible for any package(s) once it is in the hands of USPS, FedEx, UPS or any other carriers. 

 Your refund will be processed once the product(s) you’ve returned have been received by our shipping department.

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.